Our Digital Nation
What is the state of the UK's digital divide? Each year, Good Things Foundation gathers new facts and stats to reveal the reality of digital exclusion.
Digital Nation 2024
The latest update of our Digital Nation infographic was launched in April 2024. It uses updated analysis of the latest Ofcom data by Prof. Simeon Yates alongside key sources such as Ofcom’s Affordability of Communications Services research, Lloyds Banking Group’s UK Consumer Digital Index reports 2023, and data from research on ‘The Economic Impact of Digital Inclusion in the UK’ by Cebr 2022.
Please contact research@goodthingsfoundation.org to access any of our reports from 2016-2023.

Digital Nation sharing and citation
Please use and share this free resource, crediting Good Things Foundation and linking to our webpage so others can also access the full list of sources. Recommended citation:
Digital Nation 2024, Good Things Foundation. Sources at: www.goodthingsfoundation.org/policy-and-research/research/digital-nation
Digital Nation sources and references
Age UK (2023), You can’t bank on it any more
Cebr (2022), The economic impact of digital inclusion in the UK
Centre for Social Justice (2023), Left Out: How to tackle Digital Exclusion and reduce the Poverty Premium
Forbes (2023), IT skills gap report
Good Things Foundation (2023), Digital skills pathway for shared prosperity
Good Things Foundation (2024), Minimum Digital Living Standard
IMF (2024), AI will transform the global economy
Lloyds Banking Group (2022), UK Consumer Digital Index Report 2022
Lloyds Banking Group (2023), UK consumer Digital Index Report 2023
NHS Digital (2023), NHS App reaches record users on 5th Anniversary
Nominet (2023), Digital Youth Index
Ofcom (2023), Pricing trends for communication services
Ofcom (2023b), Affordability Tracker
Public First (2024), Public First (2024), Poll for Good Things Foundation. Online survey conducted 16th – 22nd January 2024; sample size 2,007 UK adults, weighted by interlocking age & gender, region and social grade to Nationally Representative Proportions
Virgin Media O2 (2023), One in five brits feel they are being left behind due to lack of digital skills
Vodafone (2023), Realities of the Digital Divide