To participate fully in society, people need digital connectivity, access, and skills. But we're in a world where digital transformation is acceleratating while digital exclusion grows deeper. Millions struggle to afford internet access and millions more lack basic digital skills.
In 2022 we launched our new strategy to increase digital inclusion support at scale across the UK, tailored to individual needs within local communities.
We expanded our efforts to help 1 million people benefit from digital and support 5000 community-based Digital Inclusion Hubs.
Our strategy is centred around our comprehensive offer that addresses the key barriers to digital inclusion:
This offer is underpinned by our flagship service Learn My Way, a free online learning platform containing hundreds of beginner digital skills topics.
We’re so proud of our strategy’s impact already. As of May 2024, we’ve achieved:
Digital Inclusion Hubs in the National Digital Inclusion Network
free mobile SIMs distributed through the National Databank
people have improved their digital skills on Learn My Way
of grants have been given to Hubs in the Network
people have benefited after receiving a device
people have been supported as a result of our work
It takes many people and organisations to fix the digital divide. Strategic and sustained partnerships are essential to making an impact and achieving our strategy.
From grassroots organisations to local authorities and large enterprises, we proudly partner with the private, public and third sectors. Our partnerships enable us to scale our solutions and reach more digitally excluded people.
Our impact would not have been possible without the support of our strategic partners! We’re incredibly grateful for the multi-year strategic partnerships we’ve established with Virgin Media O2, Vodafone, Nominet and Accenture. They’ve made significant investments to help us achieve our vision of a digitally inclusive society where everyone is happier, healthier and better off.
If your organisation gives local help and support to people, join the National Digital Inclusion Network to deliver free digital inclusion services.
If your organisation wants to support our mission and help more people become digitally included, explore a strategic or corporate partnership.
Help fuel our strategy to fix the digital divide by making a donation. Together, we can build a world where everyone benefits from digital.